We’re Here to Help
Welcome to Fresh Eggs Kigali 🥚
We're so glad you're here! At Fresh Eggs Kigali, we're passionate about delivering the freshest, highest-quality eggs straight to your door in Kigali. Whether you have a question about your order, want to learn more about our subscription, or just want to say hello — we're here for you.
Get in Touch
We'd love to hear from you! Reach us through any of the following:
- 📱 WhatsApp: +250 793 077 998
- 📧 Email: hello@fresheggskigali.com
- 🕐 Business Hours: Monday – Friday, 10:00 AM – 4:00 PM
We aim to respond to all messages within 24 hours on business days.
Frequently Asked Questions
🚚 Where do you deliver?
We currently deliver within Kigali. If you're unsure whether we deliver to your area, send us a WhatsApp message and we'll let you know!
📦 How does the subscription work?
Our subscription service makes it easy to get fresh eggs on a regular schedule — no need to remember to reorder. You choose your preferred quantity and delivery frequency, and we handle the rest. Visit our Subscription page to learn more.
🥚 How fresh are your eggs?
Very fresh! We source our eggs carefully to ensure they reach you in the best possible condition. Freshness and quality are at the heart of everything we do.
🔄 What if my eggs arrive damaged?
We're sorry if that happens! Please contact us within 24 hours of receiving your order via WhatsApp or email with a photo of the damaged eggs. We'll make it right. Refunds are processed within 5–7 business days.
💳 What payment methods do you accept?
Please reach out to us via WhatsApp or email to confirm the latest payment options available for your order.
Our Promise to You
At Fresh Eggs Kigali, we stand behind every egg we deliver. We're committed to quality, freshness, and making your experience as smooth and enjoyable as possible. Thank you for supporting a local Kigali business — it means the world to us! 🙏